Cherry Global Technology Limited (“CherryPay”, “we”, “us”, “our”) is a financial technology platform that enables users to open multi-currency accounts, make payments, convert currencies, manage virtual cards, and access remittance and utility services (the “Services”). We are committed to protecting the privacy and security of the personal information of our users (“you”, “your”, “user”) when you access or use any of our Services.
When you use our Platform, we may collect the following categories of information:
1.1 Personal Identification Data – such as your full name, date of birth, nationality, gender, residential address, contact details, identification number, government-issued ID (passport, driver’s license, national ID), and photographs or selfie videos for verification.
1.2 Account and Financial Data – including your account credentials, virtual card details, bank account numbers, transaction history, deposits, withdrawals, cryptocurrency wallet addresses, and utility payment records.
1.3 Device and Technical Data – such as your IP address, device type, operating system, browser type, geolocation information, and usage logs when you access the Platform.
1.4 Communication Data – including messages, inquiries, and support interactions with our customer care team.
We use the information we collect for the following purposes:
To create and manage your CherryPay account;
To process deposits, withdrawals, currency conversions, card payments, and utility transactions;
To comply with Know-Your-Customer (KYC), Anti-Money Laundering (AML), and Counter-Financing of Terrorism (CFT) obligations;
To verify your identity and protect against fraud, unauthorized use, and illegal activity;
To improve, personalize, and enhance your experience on the Platform;
To communicate with you regarding service updates, transactions, or security notices;
To comply with applicable laws, regulations, and regulatory requirements.
We may share your information in the following circumstances:
With payment processors, banking partners, card issuers, and cryptocurrency service providers to deliver our services;
With identity verification vendors and compliance partners for KYC/AML checks;
With cloud storage, analytics, and IT providers who support our operations;
With law enforcement, regulators, or government authorities when required by law;
With professional advisors (lawyers, auditors, consultants) where reasonably necessary.
We will never sell your personal information to third parties.
We implement reasonable technical and organizational measures, including encryption, firewalls, and access controls, to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
We will retain your personal data only for as long as is necessary to provide our services, to comply with legal and regulatory obligations, to resolve disputes, and to enforce our agreements.
Depending on your jurisdiction, you may have the right to:
Access, review, and obtain a copy of your personal data;
Correct or update inaccurate or incomplete data;
Request deletion of your personal data (subject to legal and regulatory requirements);
Restrict or object to certain processing activities;
Withdraw your consent where processing is based on consent.
To exercise these rights, please contact us at info@cherry.africa.
Because CherryPay partners with global payment processors and financial institutions, your data may be transferred and stored in countries outside your residence. We take steps to ensure such transfers are subject to appropriate safeguards.
We may update this Policy from time to time to reflect changes in our services, operations, or legal obligations. We will update the “Last Updated” date at the top of this Policy and, where required, notify you by email or through the Platform.
If you have questions or inquiries regarding this Policy or the handling of your personal data, please contact us at:
Email: info@cherry.africa
Company: Cherry Global Technology Limited
Last Updated: October 2, 2025
CherryPay empowers African freelancers
with global payments, virtual cards, and withdrawals.
Cherry Global Technology, Ltd is a financial technology company, not a bank. Payment processing and banking services are provided by our licensed banking partners.
© 2025 Cherry Global Technology Limited
